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Virtual Tour


28th - 29th July 2011
Blood Donation Exercise

28th July 2011 from 9.am – Horizon Contact Centers, Gateway park, Mombasa road

29th July 2011 from 9.am – Essar House, Muguga Green Lane, Westlands

This is a worthy cause which will be facilitated by Bloodlink Foundation.

 Give someone a chance to live. It’s Safe and it Saves.

 All are invited.


June 28th 2011
Milestone Celebration

Horizon Contact Centers had a ceremony to honour those who have been working with the company since inception. They were issued with certificates and there was cake to celebrate the event.

Congratulations on the Milestone!


November 16th - 19th, 2010
The CIO 100 Premier Annual Awards Competition
CIO East Africa Hosts the Inaugural East Africa CIO 100 Premier Annual Awards Competition in Nairobi, Kenya 22 September 2010 -- CIO East Africa, the leading magazine for the Information and Communications Technology (ICT) industry in East Africa, will host the East Africa CIO 100 Premier Annual Awards Competition at Safari Park Hotel in Nairobi, Kenya from 16 - 19 Nov 2010. The event will draw participants from Kenya, Uganda and Tanzania.

The first annual East Africa CIO 100 Awards will celebrate 100 organizations (and the people within them) that are using information technology in innovative ways to deliver business value, whether by creating competitive advantage, optimizing business processes, enabling growth or improving relationships with customers. A CIO 100 Award is an acknowledged mark of enterprise excellence. For more than 24 years, the CIO 100 Awards has honored 100 companies each year that demonstrate excellence and achievement in IT across the globe. The inaugural East Africa CIO 100 Awards is the first time that companies from Kenya, Uganda and Tanzania will be distinguished for their innovative use of IT.

CIO 100 recognizes organizations that have taken risks on emerging technology or deployed the tried-and-true in a new way. Maybe an organization has built a better business process or fostered closer collaboration. Or an organization found ways to get more from existing customers, to pursue new markets, to save money or to make more. CIO is an opportunity for businesses to share with their peers about the technology innovations that have enabled or led the way to greater success for their organization.

To be selected, applicants must show not only that they have executed their project well, but that they have done so in uncommon, innovative ways: pioneering a new technology, applying a familiar technology to a new purpose, setting the bar higher for competitors. And they must demonstrate business value, not just IT benefits.

CIO East Africa has partnered with Synnovate who will take the interested participants through the survey process. Synnovate is a global leader in research with extensive experience and an impressive client base in the region. To be eligible, companies will need to have an annual turn over of at least US$650,000 (approximately Kshs. 50 million), be tax compliant, and in operation for at least 3 years. The organization can be drawn from the private sector, public sector or any non governmental organizations. The closing date for all applications is Fri 1 Oct 2010.

The East Africa CIO 100 Premier Annual Symposium & Awards Ceremony will be held at Safari Park Hotel, Nairobi, Kenya from 16 - 19 Nov 2010. The CIO 100 Premier Annual Awards Competition will honor leading companies that demonstrate excellence and achievement in innovation and business value.

Additional information on the CIO 100 Premier Annual Awards Competition is available at www.cio.co.ke.


April 4th, 2010
Minister Najib Balala visits Horizon Contact Centers
The Minister for Tourism Hon Najib Balala honoured Horizon with a visit today. Hon. Balala noted the unieque opportunities a Horizon has in contributing to the governments efforts. He challenged the Senior Management and Leadership to take ensure they maintain the high standards he witnessed. 


March 29th, 2010 to April 1st, 2010
Horizon participates in the Connected Government Summit
The forum's objective was to establish a platform for collaboration, capacity building, and sharing priorities between the Government and the IT sector, with a view to linking and hastening implementation of Government IT projects to world- class standards.
Mr. Sanjay Sikka, our CEO made a presentation on "Can the government outsource IT and Customer service?" in which he highlihted the immense possibilities  present to the Kenyan government in outsourcing it's front-office functions to Contact Centers.
This was a great occasion to showcase our garnered experience in developing excellent customer experience for both private and public sectors.

March 19th, 2010
Second Outsourcing and Shared Services Outsourcing
NetHope, a new generation information and communications technology (ICT) organization of 29 leading international NGOs, is hosting the conference during which representatives from NGOs, foundations, corporations and local government entities will gather to discuss the viability of Nairobi as an emerging outsourcing destination that could stimulate local economic development and create jobs.
Horizon will be represented by Sanjay Sikka; CEO and Ameet Panu; Business Leader; Trainining in showcasing our case studies from successful implementations that can be adopted and applied to NGO's including specific service offerings customized for NGO's. 


February 2nd, 2010
The PS Ministry of Information and Communication Dr. Bitange Ndemo visits Horizon hosted the PS Ministry of Information and Communications today.
Dr. Bitange was very impressed with the facilitie’s setup and the investments made to provide a globally competitive contact center. He was accompanied by a team from the Kenya ICT Board and a bevy of journalist.



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